Your privacy is our priority. This document clearly explains how miko69 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Last Updated: 1 January 2026Miko69 is committed to protecting your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your information will not be sold, rented, or shared with third parties for commercial purposes without your consent.
Welcome to the miko69 Privacy Policy. This document is published by miko69 ("we", "Platform") to inform users ("you") about the privacy practices we follow in handling your personal information.
By registering an account, using our services, or browsing the miko69 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
This Privacy Policy applies to all miko69 services including the website, mobile app, online games, financial transactions, and all forms of communication between you and our platform. We take our responsibility to protect the confidentiality and security of every personal detail you entrust to us seriously.
This Privacy Policy should be read together with Terms and Conditions miko69. Both documents together form the complete agreement between you and our platform.
Miko69 collects several categories of personal information to enable us to provide a secure, efficient, and personalised service to every user. Data collection is carried out directly from you or automatically as you use our platform.
Full name, date of birth, identity card or passport number, profile photo and information submitted during the KYC process.
Email address, registered Malaysian mobile number, and residential address for verification and communication purposes.
Bank account details, e-wallet account numbers, deposit and withdrawal records, and transaction history within the platform.
Game history, wagering records, wins and losses, game preferences, and bonus and promotion usage records.
IP address, device type, operating system, web browser, general location data, and platform access log information.
Records of conversations with our support team, feedback, complaints, and any written communications you send to us.
We only collect data that is genuinely necessary for the purposes stated in this policy. You have the right to know why each category of data is collected and how it is used by our platform.
Personal information you provide is used by miko69 solely for legitimate purposes related to delivering platform services. We do not use your data for undisclosed purposes without first obtaining your consent.
You may opt out of promotional emails at any time using the "unsubscribe" option found in every marketing email we send. Unsubscribing from marketing will not affect important transactional emails related to your account.
Miko69 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, there are limited situations where data sharing is necessary to keep the platform operating properly and to comply with applicable laws.
All third parties we work with are required to sign data protection agreements and may only use your information for purposes expressly agreed upon in writing with miko69.
Miko69 continually invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, loss, modification, or accidental disclosure. Data security is not merely a legal obligation for us — it is a core commitment to every user who trusts our platform.
While no security system can guarantee 100% protection, miko69 continuously updates our security measures in line with the latest cyber threat developments to provide the best possible protection for your data.
Miko69 uses cookies and similar tracking technologies to enhance your platform experience, maintain your login session, and analyse usage patterns in aggregate for service improvement purposes.
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, or block cookies from specific websites. Please note that disabling essential cookies may affect the functionality and security of the miko69 platform.
As a registered miko69 platform user in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) and our privacy policy.
| User Rights | Description | Status |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you in a readable format. | Available |
| Right to Rectification | Request correction of inaccurate, outdated or incomplete data in our records. | Available |
| Right to Erasure | Request deletion of your personal data after account closure, subject to legal retention obligations. | Subject to Terms |
| Right to Object | Object to the use of your data for direct marketing purposes at any time. | Available |
| Right to Restrict Processing | Request that we restrict the processing of your data in certain situations provided for by law. | Subject to Terms |
| Right to Portability | Request your data in a structured format that can be transferred to another service provider. | Under Review |
To exercise any of the rights above, please contact our support team via Live Chat or email [email protected]. We will process your request within 30 business days of receipt.
Miko69 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we retain certain records for a set period to comply with legal and regulatory obligations.
Once the retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be linked to your identity.
Miko69 is an online gaming platform exclusively for individuals aged 18 years and above only. We do not intentionally collect, store, or process personal information from individuals under the age of 18.
If we discover that personal information of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians with concerns about their child's use of the platform are encouraged to contact our support team immediately.
Online gambling by underage children and teenagers is a serious violation. miko69 supports responsible gaming practices and takes seriously the issue of protecting minors from gambling activities. Visit the Responsible Gaming for more information.
The miko69 platform may contain links to third-party websites or services in certain contexts. Please note that miko69's Privacy Policy applies only to our own platform and does not cover the privacy practices of any third party.
We are not responsible for the content, privacy policies, or security practices of any third-party website or service. We advise you to read the privacy policy of each platform you visit separately before providing them with any personal information.
Payment and game service providers integrated within the miko69 platform have their own privacy policies that may differ from ours. However, all providers we select have undergone a security assessment process and must comply with the data protection standards we set before being permitted to operate within the miko69 ecosystem.
Miko69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable legal requirements, or platform service improvements.
You will be notified of any significant amendments via in-platform notification or your registered email at least 14 days before those changes take effect. For minor amendments that do not materially affect your fundamental rights, we will update this document with the latest revision date without specific notice.
Continued use of the miko69 platform after the effective date of any amendment is considered your acceptance of the revised policy. If you do not agree with the amendments, please contact us to close your account before the amendment's effective date.
The latest version of this Privacy Policy is always accessible on this page. The update date displayed at the top of the document will always reflect the current version in effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our team is ready to assist you at any time.
For issues related to responsible gaming, please refer to our Responsible Gaming us. For general enquiries, visit our FAQ us.
Data protection is not merely a legal obligation for us — it is a core value we uphold in every aspect of miko69's operations.
Miko69 operates in compliance with Malaysia's Personal Data Protection Act 2010. All our data collection and processing procedures are designed to meet or exceed local legal compliance requirements.
Every bit of data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same security technology used by leading banking and financial institutions worldwide.
Miko69 has never and will never sell, rent, or disclose your personal information to advertisers or third-party marketing companies. Your data belongs to you — it is not our business commodity.
You have the right to access, correct, download, or delete your personal data at any time. Our support team is ready to process any data-related requests within 30 business days.
Miko69's data security infrastructure undergoes regular penetration testing and independent third-party audits to ensure your protection remains at the highest level in line with the latest cybersecurity threats.
We believe a privacy policy should be written to be read and understood, not merely a confusing legal document. This policy is written in plain language so you truly know your rights.